Level of customer service is impressive. Should go there one day.
http://www.theinquirer.net/gb/inquirer/news/2008/02/25/firm-sweetens-blow-hd-dvd
They're basically allowing their customers who purchased HD-DVD players to swap it for a Blu-Ray player. Unbelievable....
Oh ya... note to self, when I say "go there one day", it should now be read as "go there one day once I have identified a worthy objective to fulfill in Japan".
Objectives are important!!!
Henceforth, WL thinks he will not go to Japan. Cause I don't have a specific objective in mind. And most likely I will come back complaining how I wasted time & money in Japan. WL must be smart and learn from mistakes...
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